ML Systems Integrator (MLSI)
Upper Cross Street
ML Systems Integrator Pte Ltd (MLSI) is an Upper Cross Street IT support firm for SME offices that works on a fixed monthly fee, set after an on-site survey, with a guaranteed 2 to 4 hour SLA on managed contracts. Contracts can be a monthly subscription, blocked hours or standard maintenance, all with unlimited unscheduled service calls, and small offices can take a remote-only plan with unlimited daily calls.
Key facts
- Setting
- Comes to you
- Book ahead
- Guaranteed 2 to 4 hour SLA on managed contracts; enquiries answered within the day
- Included
- Unlimited unscheduled service calls, Quarterly firmware and patch updates, Quarterly health checks, On-site and remote support, Disaster recovery and work-from-home planning, Telephony services
- Pricing
- Fixed monthly fee set after an on-site survey; monthly subscription, blocked hours or standard maintenance contracts.
- Address
- 531A Upper Cross Street, #04-85, Singapore 051531