The 15 best IT support companies in Singapore for SMEs, with monthly and hourly rates

Ubi (UB.One) · Offices of 10 to 50 staff that want remote hours, on-site call costs and extra-user fees fixed in the package

1. Techease Solutions

Remote and on-site; on-site calls $100 to $200 each on the two lower plans, 4 visits a month on Premium

Techease Solutions is a Singapore managed IT provider for SME offices with three monthly packages: Essential at $1,570 for up to 10 endpoints, Professional at $3,870 for up to 30 and Premium at $5,870 for up to 50. Essential has 10 hours of remote support a month and on-site calls at $200 each, Professional has 25 hours and $100 calls, and Premium has unlimited remote support (fair use) and 4 on-site visits a month. Extra users are $125 a month on Essential and $100 on the other two, and after-hours help is $150 or $120 an hour, included on Premium. All three cover day-to-day Microsoft 365 admin and cloud backup from 100GB to 1TB. Firewall and network support is remote on Professional and priority on Premium, and the top two plans add staff security training and quarterly or monthly IT reviews.

Ubi (10 Ubi Crescent) · Microsoft 365 offices that want security and support priced per user, plus an hourly rate for one-off jobs

2. Viperlink

Remote support and 24/7 monitoring; on-site emergency support on Premium

Viperlink Pte Ltd is an Ubi IT and cybersecurity firm for SME offices on Microsoft 365, with managed plans at $52 (Basic), $62 (Standard) and $102 (Premium) per user per month and pay-as-you-go support at $120 an hour, or $160 an hour for setup work. Basic covers updates, device protection, email filtering, staff training, 24/7 monitoring, ticketing and daily backup checks. Standard adds network monitoring and remote fixes, and Premium adds Microsoft 365 Business Premium, file encryption and on-site emergency support. The hourly rates cover Outlook, Teams, OneDrive, MFA, Intune, printer, internet and firewall problems, and moving a company onto Microsoft 365. Its Basic plan was a PSG pre-approved solution, it is an EDGE pre-approved vendor for cybersecurity, and its CyberCare Essentials package is $2,050 for 5 users for 12 months. Support hours are Monday to Friday, 9am to 6pm.

Small offices that want IT and website help from one firm and like paying by the hour

3. Axon 1ProIT

Remote and on-site; on-site visits have a 2-hour minimum

Axon 1ProIT (Axon Tech) does IT and website support for small offices at $128 an hour on demand, $98 an hour in prepaid blocks of at least 10 hours, or monthly retainers of $1,200 for 10 hours, $2,400 for 20 hours and $3,600 for 30 hours. Retainer hours over the limit are $130 each, and retainers come with priority support, a WhatsApp support group and, on Silver and Gold, a named contact person. On-site visits have a 2-hour minimum: the hourly plans add a $20 transport charge, and retainers log 30 minutes of travel time per visit. Urgent work is charged at 1.5 times and weekends and public holidays at 2 times. Support tasks are handled the same or next working day, and it also does Microsoft 365 setup, Google Workspace to Microsoft 365 moves and website maintenance.

Jalan Pemimpin (M38) · Companies moving to Microsoft 365 Business Premium that want setup, security and admin training in one yearly price

4. Win-Pro Consultancy

Microsoft 365 package is a 1-year subscription · Remote and on-site across Singapore, with support in Johor Bahru and Kuala Lumpur

Win-Pro Consultancy Pte Ltd is a Jalan Pemimpin IT support company, running since 1993, that sells a Microsoft 365 Business Premium security package to small companies at $2,910 a year for 5 users, $14,850 for 30, $23,980 for 50 and $47,160 for 100. The package was a PSG pre-approved solution, with an estimated grant of $1,455 on the 5-user option, and covers setup of Exchange Online, Teams, OneDrive backup, Entra ID with MFA, Defender, Intune and Purview, plus 2 hours of admin training and weekday helpdesk support. Its managed helpdesk has two levels, phone and remote support, and on-site engineers across Singapore, with support reaching Johor Bahru and Kuala Lumpur. It aims to answer high-priority incidents within 60 to 120 minutes and non-urgent issues within 24 to 48 business hours. It also sells network gear from Ubiquiti, Peplink, HPE, TP-Link and Cisco Meraki.

Joo Chiat · SMEs that want 24/7 cover on a one-month notice period, or one-off help at a known hourly rate

5. IT Block

Managed support 24/7, with remote monitoring of servers, desktops and mobile devices

IT Block Pte. Ltd. is a Joo Chiat managed IT and server colocation company for SMEs that charges $248 to $498 an hour for ad-hoc work, with a two-hour minimum, and a fixed monthly fee for managed support set after a consultation. Managed support runs 24/7 with a 1 to 2 hour SLA response, and it can be priced per device, per user or as an all-inclusive fee. Contracts can be cancelled with one month's notice. It resells Microsoft 365 along with Dell, Lenovo and Adobe, and holds Cyber Essentials, Data Protection Essentials, bizSAFE Level 4 and NS Mark Gold certification.

Novena (Goldhill Plaza) · Small offices that want unlimited remote support and a named engineer for a flat monthly fee

6. IT Solution

Unlimited remote support plus on-site support

IT Solution Pte Ltd is a Goldhill Plaza IT services company whose managed IT service for SMEs is from $500 a month before GST, a flat fee for unlimited remote support plus on-site support. The service covers email hosting, workstation support, server and network monitoring, router and switch monitoring, managed firewall and antivirus, backup, disaster recovery, ransomware protection, IT asset management and IT expansion planning. Each client gets a project manager and an engineer. It also handles Microsoft 365 and Google Workspace, office IT setup, IT audits and AWS cloud.

Paya Lebar (Paya Lebar Square) · Offices that want a fixed monthly fee, 24/7 remote help and on-site visits without a long contract

7. Connectbit

24/7 remote helpdesk; on-site visits anywhere in Singapore

Connectbit is a Paya Lebar Square IT support company for Singapore offices with plans from $600 a month, priced by your IT setup and number of users. Every plan includes preventive maintenance and set response times, with a 24/7 helpdesk and engineers sent on-site anywhere in Singapore when a problem can't be fixed remotely. Support covers laptops and desktops, networks and servers, cloud connections, security monitoring, and backup and disaster recovery planning. It starts with a free on-site survey, and plans are a fixed monthly fee with no long-term contract.

Commonwealth (One Commonwealth) · Offices near Queenstown, Clementi, HarbourFront or Novena that want an on-site team close by

8. AFON IT

On-site team about 5km away, plus phone support

AFON IT Pte Ltd is a One Commonwealth IT outsourcing and Microsoft firm for SME offices in Queenstown, Clementi, HarbourFront and Novena, with support from $10 a day and an on-site team about 5km from the offices it covers. Support covers end-user hardware problems such as user errors, viruses and wear and tear, monitoring and maintenance of key devices, and security and backup monitoring, with cloud hosting, remote work setup and data recovery on request. It started as a software consultancy in 1999 and also rolls out Microsoft 365 Copilot, Dynamics 365 Business Central and Azure, which Old Chang Kee uses. Its Microsoft 365 Business packages were pre-approved under the IMDA SMEs Go Digital programme with up to 50% support.

Has worked with Old Chang Kee

Senang Crescent (BizHub 28) · Companies that want the response time written into the contract, or a set on-site day each week

9. CARE (Computer Analysts and Recovery Experts)

Fully managed, co-managed, scheduled on-site days or ad hoc

Computer Analysts and Recovery Experts Pte Ltd (CARE) is a Senang Crescent managed IT company for Singapore SMEs, supporting businesses since 2007, with three support plans set by response time and a monthly fee on request. Premium responds within 2 hours, 24/7; Standard within 4 hours, weekdays 9am to 6pm and Saturdays 9am to 1pm; and Essential within 6 hours on weekdays, with the response time written into the contract. It can run all your IT, work alongside an in-house IT person, or send engineers on set days, such as every Monday, with remote support the rest of the week. As a Microsoft Solutions Partner and CSP it supplies and bills Microsoft 365 licences and moves companies over from on-premises Exchange, Google Workspace or another tenant. It manages more than 3,000 endpoints, is a CSA partner under the Internet Hygiene Programme, and does network setup, cabling and Wi-Fi as a separate service.

Bukit Timah Road · Small firms that want a fast first response and Cyber Essentials-level security from day one

10. Planet Tech

Remote first, on-site when faster, during business hours

Planet Tech Pte Ltd is a Bukit Timah Road managed IT company for small Singapore firms, set up in 2022, that prices support per user per month after a free IT audit, depending on headcount, devices and on-site visits. Its typical first response is 15 minutes, with 15 minutes to 1 hour agreed in the SLA, and it fixes problems remotely first and on-site when that is faster, Monday to Friday 9am to 6pm and Saturday 9am to 1pm. Every client is set up to the CSA Cyber Essentials baseline, and it handles Microsoft 365 email migration and management, network monitoring and firewall management. Clients include Kay Ngee Tan Architects, PlayFACTO School, Tania Group, Pan Asia Resources and Griffin Protection Integrated Security.

Has worked with Kay Ngee Tan Architects, PlayFACTO School, Tania Group, Pan Asia Resources

Raffles Place (Ocean Financial Centre) · Companies of 20 to 250 staff on Microsoft 365 with no in-house IT team

11. Blazon Technologies

Agreements usually 12 months · Managed contract; engineer visits for maintenance, on-site support as an add-on

Blazon Technologies is a Raffles Place managed IT and cybersecurity company for firms of 20 to 250 users with no IT staff, charging one fixed monthly fee per workstation, server or user, reviewed each quarter. Agreements usually run 12 months and cover helpdesk, system admin, maintenance and network troubleshooting, with backup, email security and Microsoft 365 security set by contract. It works on Microsoft 365 and moves clients who are not on it yet. Engineers visit for maintenance and troubleshooting, with on-site support as an add-on, and the SLA lets clients cancel if Blazon breaks its commitments. It is Cyber Trust Mark Tier 3 certified, and its clients include Sembawang Country Club, Costline Consultancy and Football Marketing Asia.

Has worked with Sembawang Country Club, Costline Consultancy, Football Marketing Asia

Upper Cross Street · Small offices that want quarterly health checks, or a remote-only plan with unlimited calls

12. ML Systems Integrator (MLSI)

On-site and remote; remote-only plan for small offices

ML Systems Integrator Pte Ltd (MLSI) is an Upper Cross Street IT support firm for SME offices that works on a fixed monthly fee, set after an on-site survey, with a guaranteed 2 to 4 hour SLA on managed contracts. Contracts can be a monthly subscription, blocked hours or standard maintenance, all with unlimited unscheduled service calls, and small offices can take a remote-only plan with unlimited daily calls. Maintenance includes quarterly firmware and patch updates, quarterly health checks, device clean-ups, and disaster recovery and work-from-home planning, with on-site and remote support for daily issues. It also handles office telephony and replies to enquiries within the day.

Middle Road (Fortune Centre) · Small offices that want fast remote fixes and help with an office move or IT setup

13. A-ChieveMent Solution (ACM)

Remote support 24 hours, plus hardware and network support

A-ChieveMent Solution (S) Pte Ltd (ACM) is a Fortune Centre IT maintenance company, in business since 2008, for small offices that want monthly IT support, with remote desktop fixes in under 30 minutes and plans priced on request. Its maintenance plans range from full IT support to backing up an in-house team, with preventive monitoring, IT asset, licence and warranty management, and IT advice. It also does network cabling, office IT setup and IT relocation, server and data migration, hosted Exchange and websites. Its testimonials come from law, education, shipping and manufacturing clients, some of whom have used ACM since 2008.

Tai Seng (Trivex) · Companies setting up a new office that want cabling, cloud and user setup handled by their support firm

14. Advance IT

Remote and on-site

Advance IT Services Pte Ltd is a Tai Seng managed IT company with more than 15 years of work for Singapore businesses in healthcare, retail, finance, manufacturing and construction, charging a fixed monthly fee based on the size of your IT, set after a free IT assessment. Support covers helpdesk, remote and on-site support, hardware and software, monitoring, network management, backup and security. For new offices it handles network cabling, cloud setup, endpoint security and user onboarding. Contracts can end with one month's written notice, and office hours are Monday to Friday, 9am to 6pm. It helps clients work toward CSA's Cyber Trust Mark and is bizSAFE certified.

Redhill (Shriro House, Chang Charn Road) · SMEs with offices in Singapore and Malaysia, or that want a short contract before committing

15. Computer Guys

Short-term contracts available · Helpdesk and remote support, with planned and call-out on-site visits

Singapore Computer Guys Pte Ltd is a Chang Charn Road IT support company, with a second office in Petaling Jaya, for SMEs that want flexible short-term contracts, priced on request. It runs a helpdesk with phone, email and remote support alongside planned and call-out on-site visits, plus asset management, procurement, disaster recovery, IT audits, and email and web hosting. Clients who have given testimonials include Dasin Retail Trust Management, Coopers Hill Singapore, IP Academy, Jones Knowles Ritchie Singapore, SMJ Furnishings, CUCKOO and International Container Pool. It was recognised as a licensed cybersecurity provider in October 2025.

Has worked with Dasin Retail Trust Management, Coopers Hill Singapore, IP Academy, Jones Knowles Ritchie Singapore